A new set of requirements have emerged as businesses are infusing digital technologies into their
business processes and operations. One of the reasons that the shift to digital first is challenging is
that infrastructure needs to reside in new locations to support innovation in highly distributed
environments. Building a truly scalable digital platform to support data, customers, and operations in
new locations seems out of reach for many organizations as most cannot build their own.
Organizations are also recognizing the benefits of leveraging an ecosystem of partners to improve
resiliency and gain competitive advantage.
Among the most important requirements are the ability to access IT services everywhere, connect with
cloud providers, and operate with a high degree of autonomy. An ecosystem approach has emerged
as a viable route to transforming to digital first. Trusted ecosystems provide access to digital platforms
that can scale with ease to all locations; support interconnected, cloudlike architectures; and operate
with a high level of autonomy across all these locations. Leaders that are able to understand the
changing needs of their business, embrace an ecosystem approach to building digital capabilities, and
rely on trusted partners will be better prepared for the future.
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