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Workforce Upskilling for the AI Era

Tools and training for a future-ready business



This InfoBrief draws upon primary survey research from IDC to explore key challenges and requirements for companies as they better prepare their workers to succeed in an era of AI-enabled businesses.

  • Learn how preferences related to devices differ among end-users by demographics, including the sustainability of the devices they use, the desire for user input on device specifications, and work styles preferred (i.e., in-office versus hybrid), among other topics.
  • Understand why it is critical for organizations to adjust to these preferences to win the war for talent.
  • Finally, see that while differences exist, shifting digital work strategies to cater to younger workers will resonate broadly and, ultimately, improve the experience for all workers.


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